Emergency help – carousels are broken
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After the latest version, the carousels are broken for both categories and products.
Please help and fix this problem on the mobile main page.
Hello,
Could you please temporarily disable all plugins that are not related to our theme and switch to the parent theme on your website?
Kind Regards
Hello,
I think I found the problem (wp-rocket) but I don’t know exactly which option it is.
Since this is a Java option (carousel), can you tell me what I need to turn off in wp-rocket optimization to not affect the carousel?
It shouldn’t affect this at all. Could you disable extra plugins temporarily and keep WP Rocket so we can check the configuration?
I honestly didn’t understand what happened.
I turned off the wp-rocket plugin and manually deleted the cache folder. I turned the theme options off and on for the theme optimization and turned the plugin back on and now everything works. There is no real setting change…
I will monitor it these days and if there is anything I will write to wp-rocket and if there is anything to you too.
Thanks for the quick response.
Hello,
Yes, it might be a cache issue. Let me know if it appears again on your website.
Kind Regards
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