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Checkout page empty

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  • #441779

    youhosteu
    Participant

    I’m building an e-commerce site with woocommerce and I initially used the basic theme “StorFront”.

    I have now installed the BASEL theme and, unlike what happens with StoreFront, the page after the checkout is empty.
    (with StoreFront theme it works fine and also with Twenty Twenty-Three theme)

    Everything else seems to work fine but not the “summary/thank you” page.

    I tried deactivating all plugins and made sure that the shortcode was present on the checkout page.

    Can you help me get the theme working?
    Thank you

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    #442080

    Artem Temos
    Keymaster

    Hello,

    We just tested the checkout page on your website and it works correctly for us. Here is a screenshot https://gyazo.com/883a74288a1a662b99b117eede7dbe91

    Kind Regards

    #442084

    youhosteu
    Participant

    The page that is not displayed is the next one.
    When “Effettua ordine” (Place Order) is pressed.

    See video here:
    https://drive.youhost.cloud/s/igzyeXbpjkS7cYS

    #442085

    Artem Temos
    Keymaster

    It is a Thank you page and it looks like you disabled its default content in Theme Settings -> Shop -> Thank you page https://gyazo.com/f168e395505f85686331eaecf2beb2cd

    Kind Regards

    #442086

    youhosteu
    Participant

    Ops! Sorry

    Great Job!
    ThankYou a lot

    #442087

    Artem Temos
    Keymaster

    No problem! Feel free to contact us if you have any further questions.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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