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"enable swatch" does not appear in product attributes

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  • #224829

    inwebpt
    Participant

    in product attributes, the option “enable swatch” does not appear in my installation.
    Please enter my website with the credentials that are in private content.
    How do I activate this option?
    Thank you!

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    #224874

    Hello,

    I saw the screenshot you attached. This option is displayed when you edit each attribute item from Products >> Attributes >> Configure items.

    I have visited your website and the option is displayed. Please clear the cache and check back.

    Screenshot for Clarification: https://ibb.co/qm40W5h

    Best Regards.

    #225448

    inwebpt
    Participant

    You’re right but let me explain my problem better:
    1) If I understand, if one of the items has the option “Enable swatch” active then, automatically, all items of that attribute are converted in a list instead of a dropdown. Right?
    2) So, to have a dropdown again, I just need to disable the “Enable swatch” option on all items, right?
    3) But I have already reviewed all the items of my color attribute and none of them has the option “Enable swatch” active. However, on the product page, appears a list with the colors instead of the dropdown.
    Where am I failing?
    Thank you!

    #225501

    Hello,

    If you want to display the attribute swatches instead of dropdowns then you need to have the option enabled for all the attribute items.

    And if you want it back to the product attribute drop-down then you need to disable the option from all the attribute items.

    Regard’s.
    Xtemos Studio.

Viewing 4 posts - 1 through 4 (of 4 total)