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Enlarging pictures won’t work anymore

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  • #604212

    BVEdgie
    Participant

    Hello,
    On v7.6.0, I cannot enlarge images in single product pages anymore (popup).
    Before, when we click on a photo, it was opened on a “frame” or “popup” on a black background as shown on the attached file.
    Know, it does nothing.
    Can you help?
    Thanks

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    #604396

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please navigate to the Theme Settings > Single Product > Images > Enable theShow “Click to enlarge” icon option: https://ibb.co/dLjk2fn

    If the issue remains, Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the valid WP admin login details of your site so I will check and give you a possible solution.

    Best Regards

    #604499

    BVEdgie
    Participant

    Hello Aizaz,
    Problem is solved : photoswipe css file was disabled.
    Thanks for your help.

    #604535

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Sounds Great! that your issue has been solved.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)