ERR_BAD_FORMAT (-10) Error

Hello, while updating, I received the ERR_BAD_FORMAT (-10) Error that you see in the title. I thought it would be useful to deactivate the license and re-enter it to fix this error. However, when I try to reactivate the license after deactivating it, The purchase code is invalid. I get an error. can you please help?

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Hello,

You need to go to your account and remove all old activations for your purchase code here https://xtemos.com/my-account/

Best Regards.

Resolved. Thank you very much.

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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