Erro in Updat

Good morning.

I can’t update the theme, the error below appears, can you help me?

An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10): Could not find end-of-record signature from central directory

Hello,

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Go to Dashboard -> Updates and click on Check Again.

5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

Regards

Hi, the same error occurred.

Attachments:

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Please, deactivate the theme license and send us your admin access so we can check what is wrong there.

Kind Regards

Good morning. I sent the data in private, thank you.

As we can see, the theme is still activated. Note that if you can’t deactivate it then you have a nulled version of the theme installed. In this case, you need to download our theme from ThemeForest and reinstall it completely.

if i deactivate the theme now, it disappears from the website right?

the correct thing would be to do it in a test environment, correct?

Yes, it would be better to test on the staging environment first. But it shouldn’t cause any trouble for your website.

Good morning, I already uploaded the theme as instructed, I had to redo some things.

but apparently it’s ok.

Great, we are glad that you sorted it out! Feel free to contact us if you have any further questions.

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