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Error 404

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #446839

    Francesco
    Participant

    Good evening,
    we have a problem, most likely, with the woodmart core. The main page of the theme “Motorcycle” gives 404 error the moment it is set as home page by WordPress. I mention the woodmart core because we were only able to get the home page to work by disabling the woodmart core plugin, to the detriment of proper formatting of the page. In what way can you help us? What can we do? We have to launch the site any day now and we would urgently need to fix the problem. Thank you.

    #446888

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    I am checking your home page and I cannot catch the problem. Could you kindly advise if the problem still persists? I tried other pages and I see them, no 404.

    You have set the shop page as the home page, it is not a good idea, but you would better separate it.

    If you have any questions please feel free to contact us.

    Best Regards

    #447047

    Francesco
    Participant

    Good morning. If I set as home page “home motorcycle” in frontend I get 404 error. We set shop as the home page so that we can have a frontend to see, obviously that will not be the home page. Since I have given you the credentials, please try setting “home motorcycle” as the homepage and you will see that the error is 404. We need a quick response. Thank you

    #447256

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #447379

    Francesco
    Participant

    I had already done this test and the problem persisted. I did it again following your directions but the problem remains. The only way to make the home motorcycle visible is to disable Woodmart Core. So I think the problem is with the Woodmart core. Please give me a solution shortly. We are about to launch the new site and this problem is blocking. Thank you

    #447874

    Hello,

    Could you kindly provide the FTP access into the private content?

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)