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Error 404
- This topic has 5 replies, 2 voices, and was last updated 1 year, 9 months ago by Elise Noromit.
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February 27, 2023 at 9:10 pm #446839
FrancescoParticipantGood evening,
we have a problem, most likely, with the woodmart core. The main page of the theme “Motorcycle” gives 404 error the moment it is set as home page by WordPress. I mention the woodmart core because we were only able to get the home page to work by disabling the woodmart core plugin, to the detriment of proper formatting of the page. In what way can you help us? What can we do? We have to launch the site any day now and we would urgently need to fix the problem. Thank you.February 28, 2023 at 3:23 am #446888
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
I am checking your home page and I cannot catch the problem. Could you kindly advise if the problem still persists? I tried other pages and I see them, no 404.
You have set the shop page as the home page, it is not a good idea, but you would better separate it.
If you have any questions please feel free to contact us.
Best Regards
February 28, 2023 at 1:12 pm #447047
FrancescoParticipantGood morning. If I set as home page “home motorcycle” in frontend I get 404 error. We set shop as the home page so that we can have a frontend to see, obviously that will not be the home page. Since I have given you the credentials, please try setting “home motorcycle” as the homepage and you will see that the error is 404. We need a quick response. Thank you
March 1, 2023 at 6:10 am #447256
Elise NoromitMemberHello,
Please deactivate all the plugins except these ones:
Slider Revolution
Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
March 1, 2023 at 2:28 pm #447379
FrancescoParticipantI had already done this test and the problem persisted. I did it again following your directions but the problem remains. The only way to make the home motorcycle visible is to disable Woodmart Core. So I think the problem is with the Woodmart core. Please give me a solution shortly. We are about to launch the new site and this problem is blocking. Thank you
March 3, 2023 at 3:05 am #447874
Elise NoromitMemberHello,
Could you kindly provide the FTP access into the private content?
If you have any questions please feel free to contact us.
Best Regards
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