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Error 404 on the wcfm store page

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #224976

    sbrayn
    Participant

    Hello there! I use your theme and WCFM. The following error occurred when using the theme. The store page doesn’t open. Writes error 404-page not found.
    If you change the topic to another one, the problem disappears.

    #225011

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

    If you see the same on the Storefront, check the permalinks in the Dashboard > Settings > Permalink.

    Best Regards

    #225016

    sbrayn
    Participant

    Thank you for your quick response. But unfortunately this did not solve the problem. I installed the Storefront theme and everything works on it. I set up a permanent link, but the problem persists when using your theme

    #225023

    sbrayn
    Participant

    Permalink settings

    #225093

    Hello,

    Please provide your site admin access to the private area.

    Best Regards

    #225314

    sbrayn
    Participant

    WORDPRESS works in MultiSite mode.

    #225431

    Hello,

    When I go to the shop page or vendor dashboard I see pages and no 404. https://prnt.sc/ufggwr and https://prnt.sc/ufgh57 what page do you mean? Please provide page URL.

    Best Regards

    #225444

    sbrayn
    Participant

    I mean links of stores sellers
    Here is an example https://go.gtf.club/ru/store/s-brayn/

    Below, in private information, I attached screenshots of what I mean. It turns out that the seller can’t open the store and sees 404

    #225560

    Hello,

    As I understand this page relates to the vendor plugin? Please contact the plugin support they would help you to configure the page correctly.

    Best Regards

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Viewing 9 posts - 1 through 9 (of 9 total)