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Error 500

Viewing 24 posts - 1 through 24 (of 24 total)
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  • #35723

    Solar Garant
    Participant

    Hello my site is no longer visible. if i switch to standard theme then it is just there. So i don’t know how to fix this.

    #35752

    Artem Temos
    Keymaster

    Hi,

    500 Internal Error says about some issue on the server and can be caused by different things. Anyway, to understand its nature you need to see your server error logs or enable PHP error display on the website. If you can’t do this, you need to contact your hosting provider for help in this question. Here is an article that may help you understand the error better http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

    Regards

    #35761

    Solar Garant
    Participant

    I use Php 7.1 and have set it to 7.2 for now. I will contact my hoster for this. But the standard twentyseventeen theme is working fine also my my WordPress admin.
    regards,
    OW

    #35762

    Solar Garant
    Participant

    I switched of all plugins. Switch on woodmart core, pages are there but not as they should be.Then i switch on Redux core and then problems begin.

    #35786

    Artem Temos
    Keymaster

    Did you contact your hosting providers for error logs?

    #35807

    Solar Garant
    Participant

    Not Yet because it is 8:48 in the morning. i hope over 10 minutes to reach them. i found this error log.

    [Mon Jan 29 08:30:12.814834 2018] [lsapi:notice] [pid 645203:tid 139815714486016] [client 185.104.28.118:36726] [host pro-deal.nl] Backend log: PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/u24297p19220/domains/pro-deal.nl/public_html/wp-content/themes/woodmart/inc/theme-setup.php on line 228\n, referer: https://pro-deal.nl/wp-admin/plugins.php?plugin_status=all&paged=1&s

    #35808

    Artem Temos
    Keymaster

    This warning may happen with PHP7.2 but shouldn’t give you 500 server error. We will fix it in the next update.

    #35811

    Solar Garant
    Participant

    And for now? switch back to 7.1? and contact my hoster?

    #35820

    Artem Temos
    Keymaster

    Yes, or wait until the next theme update that will be available in a few days.

    #35823

    Solar Garant
    Participant

    My hoster says it is an theme issue: Call to undefined function wc_get_page_id() programming fault.

    #35824

    Artem Temos
    Keymaster

    But this function comes with WooCommerce plugin and can’t throw this error. Do you have WooCommerce plugin installed and activated?

    #35839

    Solar Garant
    Participant

    right now my site is running again. after activating woocommerce. One more thing in fire fox my homepage keeps hanging in maintenance even if i set it off in theme. also after refreshing and emptying the browser.
    What could that be?
    and one question. how can i solve : serve static content from a cookieless domain

    #35843

    Solar Garant
    Participant

    Would you take a look at my site from a tablet. and scroll down to footer. it’s like there is a layer over it. Not on mobile or desktop. All what has to be white is not white anymore.

    #35848

    Solar Garant
    Participant

    But look at this.

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    #35851

    Solar Garant
    Participant

    Bit faster

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    #35865

    Artem Temos
    Keymaster

    We tested your website with tablet and it works correctly for us https://gyazo.com/fab08bfe1bffad65e3071d9e14162a2a

    #35872

    Solar Garant
    Participant

    Okay and my other question?

    #35892

    Artem Temos
    Keymaster

    We don’t see any problems in Firefox too. As for the cookieless domain so it doesn’t depend on our theme and more related to server configuration.

    #36025

    Solar Garant
    Participant

    Okay, it is indeed an external thing. before this ticket will be closed may i ask the following?

    How to get icons on category menu as in the theme and where to get these. And how can i place a link on top bar for my Dokan dashboard. i tried this one:

    <span>Dashboard</span>
    <span>Dasboard</span>

    link is working but no white text and bolt. I would like to have it as in demo theme. See attachment.

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    #36050

    Artem Temos
    Keymaster

    Menu in the right top bar can be created and managed in Appearance -> Menus.
    Icons for categories you can upload via Dashboard -> Products -> Categories.

    #36059

    Solar Garant
    Participant

    Thank you, but i know where to edit the topbar link, but don’t know how. Can you provide me a example link as is used in the demo topbar? So i can change it myself.

    Regards,
    OW

    #36062

    Artem Temos
    Keymaster

    But you don’t need any code there, just edit your links with Drag & drop WordPress menus interface.

    #36084

    Solar Garant
    Participant

    Oohw awesome, i was just looking in the theme options where also the social links are placed. Now i get it.
    Thank you so much.

    #36089

    Artem Temos
    Keymaster

    You are welcome!

Viewing 24 posts - 1 through 24 (of 24 total)

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