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Error 500
- This topic has 23 replies, 2 voices, and was last updated 6 years, 10 months ago by Artem Temos.
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January 28, 2018 at 3:39 pm #35723
Solar GarantParticipantHello my site is no longer visible. if i switch to standard theme then it is just there. So i don’t know how to fix this.
January 28, 2018 at 8:23 pm #35752
Artem TemosKeymasterHi,
500 Internal Error says about some issue on the server and can be caused by different things. Anyway, to understand its nature you need to see your server error logs or enable PHP error display on the website. If you can’t do this, you need to contact your hosting provider for help in this question. Here is an article that may help you understand the error better http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
Regards
January 28, 2018 at 10:00 pm #35761
Solar GarantParticipantI use Php 7.1 and have set it to 7.2 for now. I will contact my hoster for this. But the standard twentyseventeen theme is working fine also my my WordPress admin.
regards,
OWJanuary 28, 2018 at 10:28 pm #35762
Solar GarantParticipantI switched of all plugins. Switch on woodmart core, pages are there but not as they should be.Then i switch on Redux core and then problems begin.
January 29, 2018 at 7:10 am #35786
Artem TemosKeymasterDid you contact your hosting providers for error logs?
January 29, 2018 at 7:54 am #35807
Solar GarantParticipantNot Yet because it is 8:48 in the morning. i hope over 10 minutes to reach them. i found this error log.
[Mon Jan 29 08:30:12.814834 2018] [lsapi:notice] [pid 645203:tid 139815714486016] [client 185.104.28.118:36726] [host pro-deal.nl] Backend log: PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/u24297p19220/domains/pro-deal.nl/public_html/wp-content/themes/woodmart/inc/theme-setup.php on line 228\n, referer: https://pro-deal.nl/wp-admin/plugins.php?plugin_status=all&paged=1&s
January 29, 2018 at 7:56 am #35808
Artem TemosKeymasterThis warning may happen with PHP7.2 but shouldn’t give you 500 server error. We will fix it in the next update.
January 29, 2018 at 7:59 am #35811
Solar GarantParticipantAnd for now? switch back to 7.1? and contact my hoster?
January 29, 2018 at 8:08 am #35820
Artem TemosKeymasterYes, or wait until the next theme update that will be available in a few days.
January 29, 2018 at 8:18 am #35823
Solar GarantParticipantMy hoster says it is an theme issue: Call to undefined function wc_get_page_id() programming fault.
January 29, 2018 at 8:18 am #35824
Artem TemosKeymasterBut this function comes with WooCommerce plugin and can’t throw this error. Do you have WooCommerce plugin installed and activated?
January 29, 2018 at 8:56 am #35839
Solar GarantParticipantright now my site is running again. after activating woocommerce. One more thing in fire fox my homepage keeps hanging in maintenance even if i set it off in theme. also after refreshing and emptying the browser.
What could that be?
and one question. how can i solve : serve static content from a cookieless domainJanuary 29, 2018 at 9:02 am #35843
Solar GarantParticipantWould you take a look at my site from a tablet. and scroll down to footer. it’s like there is a layer over it. Not on mobile or desktop. All what has to be white is not white anymore.
January 29, 2018 at 9:14 am #35848
Solar GarantParticipantBut look at this.
Attachments:
You must be logged in to view attached files.January 29, 2018 at 9:18 am #35851
Solar GarantParticipantBit faster
Attachments:
You must be logged in to view attached files.January 29, 2018 at 10:52 am #35865
Artem TemosKeymasterWe tested your website with tablet and it works correctly for us https://gyazo.com/fab08bfe1bffad65e3071d9e14162a2a
January 29, 2018 at 11:08 am #35872
Solar GarantParticipantOkay and my other question?
January 29, 2018 at 12:28 pm #35892
Artem TemosKeymasterWe don’t see any problems in Firefox too. As for the cookieless domain so it doesn’t depend on our theme and more related to server configuration.
January 29, 2018 at 8:07 pm #36025
Solar GarantParticipantOkay, it is indeed an external thing. before this ticket will be closed may i ask the following?
How to get icons on category menu as in the theme and where to get these. And how can i place a link on top bar for my Dokan dashboard. i tried this one:
<span>Dashboard</span>
<span>Dasboard</span>link is working but no white text and bolt. I would like to have it as in demo theme. See attachment.
Attachments:
You must be logged in to view attached files.January 30, 2018 at 7:24 am #36050
Artem TemosKeymasterMenu in the right top bar can be created and managed in Appearance -> Menus.
Icons for categories you can upload via Dashboard -> Products -> Categories.January 30, 2018 at 7:35 am #36059
Solar GarantParticipantThank you, but i know where to edit the topbar link, but don’t know how. Can you provide me a example link as is used in the demo topbar? So i can change it myself.
Regards,
OWJanuary 30, 2018 at 7:38 am #36062
Artem TemosKeymasterBut you don’t need any code there, just edit your links with Drag & drop WordPress menus interface.
January 30, 2018 at 8:53 am #36084
Solar GarantParticipantOohw awesome, i was just looking in the theme options where also the social links are placed. Now i get it.
Thank you so much.January 30, 2018 at 9:43 am #36089
Artem TemosKeymasterYou are welcome!
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