error 500

hi
i m getting an error 500 message, while uploading changes in my elementor. can you please help me to solve me . i dont have issue in theme dash board or i viewing the site .

Hello,

Please deactivate all the third party plugins then clear cache and check back.

If the problem continues then leave all the third party plugins and provide with the admin panel login details of the website with the permissions to debug then we will troubleshoot with the theme plugins.

Regards.
Xtemos Studios.

hi,
i tried the same, but the problem is still happenning.

i ll reforward my loggin details, please check.

Hello,

We don’t see the problem on your website now. Could you please describe how to reproduce the issue?

Regards

hi,
i have checked my site and the issue is still there. this time i used another system.

the issue started today, morning.

1) I OPENED “EDIT WITH ELEMENTOR”
2) ADDED A NEW SECTION
3) AFTER THE FINAL EDITING, I TRIED TO UPLOAD THE SAME
4) THEN THIS ISSUE STARTED
5) AFTER A WHILE I DELETED THE NEWLY ADDED SECTION.
6) AS THE ISSUE CONTINUED I SEND YOU THE MESSAGE.
7) AS PER YOUR REPLY I DEACTIVATED SOME OF THE PLUGINS
8) THE ISSUE ISNT GONE.

I am sending you a screen shot of the message which i m receiving on my “EDIT WITH ELEMENTOR” Page and a scr shot of the web, with contained a message in the section which i was trying to upload.

photos re uploaded

Attachments:

You must be logged in to view attached files.

Hello,

We have tried to add/remove/edit sections and elements on your website and everything seems to work well. We don’t see any errors at all https://gyazo.com/920ea1871b72fb91b07b2a1a593241c8

Kind Regards

hi,
i just now tried to change an image and pressed update. the message is still coming and the image is not changing.

It seems to be due to low memory limit on your server. Your home page is huge and requires much memory to be processed with Elementor. Try to increase the value to 512MB. Contact your hosting provider for help.

[Author]

Posts