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Error 500 home page

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
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  • #573603

    Trincamp
    Participant

    Hello,

    I have a 500 error that only appears on my home page when I try to update it with elementor.

    I’ve deactivated all the plugins and the problem persists.

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    #573713

    Hung Pham
    Participant

    Hi Trincamp,

    Thanks for reaching to us.

    500 Internal Error is a generic error and says about some issue on the server and can be caused by different things. Anyway, to understand its nature you need to see your server error logs or enable PHP error display on the website. If you can’t do this, you need to contact your hosting provider for help with this question.

    Here below are articles that may help you understand the error better:
    http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
    https://xtemos.com/docs-topic/a-500-internal-server-error/

    Regards,

    #586734

    marketing-3503
    Participant

    Hi there, was the error ever resolved? I am having the same issue but only with my home page as well.

    Thank you,

    #587011

    Hung Pham
    Participant

    Hi marketing-3503,

    Thanks for your patience.

    The homepage is loading on my end, please double check. https://ibb.co/Mk3xGMs

    Regards,

    #587016

    Trincamp
    Participant

    Hello,

    I managed to solve the problem by saving my hompage template and creating a new one on another page. The error disappeared just like that.

    #587024

    Hung Pham
    Participant

    Hi Trincamp,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,

    #587025

    marketing-3503
    Participant

    Yes same thing happened with me. I duplicated the page and then error disappeared on the new page. Thanks!

    #587026

    Hung Pham
    Participant

    Hi Trincamp,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,

Viewing 8 posts - 1 through 8 (of 8 total)