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Error after update

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #687493

    mariusz
    Participant

    Hello,
    A site (aromenderalpen.de) on Gutenberg. After the update and patches, block templates are not supported. Basically, nothing works. Please help quickly.

    #687504

    mariusz
    Participant

    All template blocks have the status unsupported. All settings are automatically reverted to default. Please verify this urgently.

    #687507

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme so we can check it?

    Thank you in advance

    #687509

    mariusz
    Participant

    Done.

    #687519

    Artem Temos
    Keymaster

    As I can see, you have Elementor selected as a primary page builder for your website. You need to switch to Gutenberg and enable blocks in Theme Settings -> Other https://gyazo.com/4c917bcc2f7d9c96b155187d3c9d0f86

    #687521

    mariusz
    Participant

    Funny. I switched the editor to Gutenberg and enabled blocks. How can I get the header and footer back? Do you have any idea why the theme settings are set to default? I’ll ask the client if they happened to change anything.

    #687538

    Artem Temos
    Keymaster

    I’m not sure what went wrong, but Theme Settings can’t reset to its default settings on its own. You can also restore Theme Settings backups by going to WoodMart -> Theme Settings -> Backup.

    Regarding the header and footer, could you please explain what’s wrong with them now?

Viewing 7 posts - 1 through 7 (of 7 total)