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Error creating new page

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #129182

    Evgeny Sviridov
    Participant

    Hello, when I try to add a new page, I get an error (I attach a screenshot).

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    #129190

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #129207

    Evgeny Sviridov
    Participant

    OK

    #129209

    Artem Temos
    Keymaster

    We can’t enter your dashboard at all. Try to rename all plugins folder via FTP to temporarily deactivate them. Also, re-upload our theme files downloaded from ThemeForest.

    #129211

    Evgeny Sviridov
    Participant

    Renamed the plugins folder, try logging in.

    #129226

    Artem Temos
    Keymaster

    Now try to reinstall and activate all plugins related to our theme one by one via Appearance -> install plugins and check the issue.

    #129234

    Evgeny Sviridov
    Participant

    Thanks for the help, you helped solve my problem.

    #129238

    Evgeny Sviridov
    Participant

    Now the site does not display icons, what could be the reason?

    #129280

    Artem Temos
    Keymaster

    We don’t see any problems with icons at the moment.

    #129363

    Evgeny Sviridov
    Participant

    The icons of the “fontawesome.com” service on the site are no longer displayed (I attach a screenshot).

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    #129391

    Artem Temos
    Keymaster

    We see that you have wrong CSS classes for those icons. Check correct classes here https://fontawesome.com/v4.7.0/examples/

    #129422

    Evgeny Sviridov
    Participant

    I did not find errors in the classes of icons. Yesterday they worked fine, I did not make any changes to the code.

    #129434

    Artem Temos
    Keymaster

    The classes are wrong at the moment. We don’t know why they supposed to work before. Maybe you had some plugin for them, but they are not our theme’s icons.

    #129793

    Evgeny Sviridov
    Participant

    Thank! I solved this problem.

Viewing 14 posts - 1 through 14 (of 14 total)

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