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Error en el mobile menu
- This topic has 4 replies, 2 voices, and was last updated 1 year, 6 months ago by Aizaz Imtiaz Awan.
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May 19, 2023 at 5:58 pm #468370
santiagocartagena14ParticipantHola amigos. Actualmnete menu mobile carga pero cuando doy clic no muestra nada.
Dejando claro que antes funcionaba con normalidad, luego de actualizaciones no funciona.
NO esta mostrabndo el menu
May 19, 2023 at 6:02 pm #468371
santiagocartagena14ParticipantCuando le doy clic al menu esta la url https://www.brunalingerie.com/#
May 20, 2023 at 10:19 am #468449
Aizaz Imtiaz AwanKeymasterHello,
I have visited your site and click the mobile menu it is working fine:
Screenshot for clarification:
https://ibb.co/6ggGPC8.Check back your site after completely clearing the browser cache.
If you have another behavior, please send me a video for a better understanding.Best Regards.
May 24, 2023 at 10:40 pm #469732
santiagocartagena14ParticipantThank you very much for your help.
I ask you organizing the Wp rocket the web icons are lost.
Do you know why?
Attachments:
You must be logged in to view attached files.May 25, 2023 at 2:10 pm #469901
Aizaz Imtiaz AwanKeymasterHello,
You need to make sure that the “http” or “https” used in the URL must be the same in both “WordPress Address (URL)” and “Site Address (URL)” from Settings >> General.
If the issue remains, please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.1.4 and the Core version running is 1.0.36. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/
If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.
If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.
Best Regards.
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