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Error for theme update

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  • #384099

    kevajo
    Participant

    Update failed: The archive could not be installed. PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature

    Ignore this notification.

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    #384279

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme Licence and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If the problem remains, then provide the admin panel login and FTP details of the website.

    Best Regards

    #384589

    kevajo
    Participant

    See private

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    #384647

    Hello,

    Please deactivate all the third party plugins and provide the admin panel login details of the website.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)