Error icons

Hi,

I upload the demo theme shoes, but al the icons are gone. What can i do?

Hello,

Thank you very much for choosing our theme and for contacting us.

Please save the Theme Setting, update files in CSS generator if you used them and clear your cache.

Please and make sure that your site URL has been correctly inserted in the Dashboard > Settings > Genera: if your site URL is HTTPS the same should be in the settings.

Best Regards

Hi,

I did not use the CSS generator and de URL is correctly.

Look attachment. All the icons and colours are gone.

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Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, provide your site admin access to the private area.

Best Regards

Hi,

I did. But the old theme is actived somehow (called auro’s). I want to work with the theme shoes..

For username and password look at private content.

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Hello,

Please set the Header Shoes as the default, clear the browser cache and check. https://xtemos.com/docs/woodmart/header-builder/set-default-header-website/

Best Regards

Hello,

i know the reason why the icons/colour are gone. When i changed the primary colour of the background everything is gone. How can i change the colour without disappearing the icons?

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Hello,

The icons could appear cause you saved the Theme Settings, please try to change the color and check again.

Best Regards

Hello,

Even when i reset the primary color to brown or something, the icons are still gone. How is it possible when i change the color that every icon who is connected by the primary color is gone? That cant be possible..

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, and provide your site admin access to the private area.

Best Regards

I did. Please can you help me fix this?

Look private content for site access. Its something with the primary color..

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Hello,

Your site URL is HTTPS and the URL inserted in the Settings > General > HTTP. Please contact your host support and ask them to change the URL.

Best Regards

Hello,

That is not the reason why the colors/icons are gone when i changed it. It can not be possible that everything is gone when i change 1 color in the theme.. I checked the plugins and i make the header default. I did everythint that you ask but nothing works.

Please can you look at this? It takes two weeks and i want to built my shop.

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Hello,

Your site URL is HTTPS and your domain in the Settings HTTP, please correct that: https://prnt.sc/vriy8f

Best Regards

Hi,

I uninstalled my theme and now its working 🙂

Thanks!

Hello,

That is fine. If you have any questions please feel free to contact us.

Best Regards

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