ERROR: Import AJAX problem. Please try import data manually

Got this problem,
Import AJAX problem. Please try import data manually.
Later it says that Base dummy content is successfully imported and installed.

I see that I need to provide access to my site for you to fix the problem?

How can I add you as admin user to my site? What email should I use?
I don’t want to give my main credentials.

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Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

I have provided credentials. Can you see them?

As we can see, the dummy content is already imported. And you didn’t disable external plugins yet.

Do I have to disable every single plugin? back up plugins, woocomerce? will i loose the settings if I deactivate plugins? How do I know which plugins are needed by theme? When the theme content was uploading, it was showing error, after some time, it showed that everything is Imported. So is there any problem?

You have already imported the dummy content so you don’t need to import it twice.

Regards

Ok, so I understand there are no errors in importing AXAJ? And I can move on?

Yes, just continue working with your website and add your own content.

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