Error in Automatic update

The theme is not auto updated. When I tried to update I got error.

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Hello,

Please read and follow the instructions here:
https://xtemos.com/docs-topic/update-the-theme/

Otherwise, send me the WP admin login details of your site so I will check and solve the issue.

Best Regards.

Please check my admin panel

Hello,

Actually, we don’t have access to the Customer’s Theme License directly.

So, you would need to follow up the Guidelines mentioned in the earlier given Article regarding the BAD_FORMAT Error that you are getting. Here is the Image referring to that from the Article: https://ibb.co/KXJMY5Y

Please check and follow the guidelines mentioned there. Hopefully, it will get resolved by then.

Best Regards

[Author]

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