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Error in the footer

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #317304

    NEO888
    Participant

    Hello, After changing the footer, there are some errors in the footer.
    The old footer is still active, and the changed footer is miss in home page.
    In product page, the old footer is still in the bottom of the site, the new footer is above the old footer. I don’t know why there are two footer in my site. The picture is attached.

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    #317306

    NEO888
    Participant

    The picture is attached.

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    #317338

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please check the Footer Column 1 in Appearance > Widgets. Please check all the widgets that there are, you will need to remove that one you do not need.

    If you have any questions please feel free to contact us.

    Best Regards

    #317364

    NEO888
    Participant

    Hello,Thanks for your reply.
    I had delete the extra footer. But I find that I can’t edit my footer in widget.
    1. After I change the footer style, the footer column in the widget is empty.
    2. When I add something in the footer column , and update it.the thing is not display in the footer.

    And you can see that, the product page shows two footer again,the home page shows 1 footer.

    Best regards.
    Neo

    #317569

    Hello,

    I am checking the widgets of your Footer and I cannot catch the problem. https://gyazo.com/814b9847fe8bcd1df27efc70037b41c7

    Please provide the action step by step on how to see or reproduce the problem.

    Best Regards

    #317587

    NEO888
    Participant

    Hello
    1.the code of footer column 1 is added by myself, you will find that setting large to change the site footer is not working.
    2.And you will find that footer column 1 -footer column 4 are empty in appearance – widget , while the footer of the home page still shows that they all have something
    3.If you go to the product page you will find that there are two footers under the product page
    The above is the performance of my site about the footer problem.
    I just want a normal footer that can edit and use.

    Best reagards.
    Neo

    #317795

    Hello,

    The “footer” you see is the pre-footer https://gyazo.com/3b42e4f700a80ceadc529aee7c9a2b9d

    This pre-footer contains the HTML block https://gyazo.com/cf87ec6ba59c6a4a945973fc969929de

    You can delete or edit it.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 7 posts - 1 through 7 (of 7 total)