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Error in Woodmart Core

Viewing 24 posts - 1 through 24 (of 24 total)
  • Author
    Posts
  • #415832

    Aleks2000
    Participant

    Hello!
    My client’s website shows an error:

    Warning: Cannot modify header information – headers already sent
    by (output started at
    Idata01/virt84948/domeenid/www.fonolukk.eu/htdocs/wp-
    content/themes/woodmart/inc/classes/Pagecssfiles.php:425) in
    /data01/virt84948/domeenid/www.fonolukk.eu/htdocs/wp-
    includes/pluggable.php on line 1424

    I turned off all plugins and your plugin, but in the admin panel, I still see your menu.
    https://ibb.co/qNpH413
    https://ibb.co/N77N1rb

    Please answer as faster as you can!

    Best regards,
    Alex

    #415834

    Aleks2000
    Participant

    New error message:

    #415917

    Helllo,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #415935

    Aleks2000
    Participant

    Hello!
    Sure!
    But can you turn off all plugins in 12 hours, as we have in the morning and people will want to buy something?

    Best regards,
    Alex

    #416006

    Hello,

    Could you kindly clone the site and move to the staging site so that we could disable the plugin any time as our developers may need to check.

    Best Regards

    #416089

    Aleks2000
    Participant

    Hello!
    I don’t know how to clone a website so it doesn’t break!
    Could you please write instructions on how to clone the site?

    Best regards,
    Alex

    #416258

    Hello,

    Please contact the host support they usually have either an automatic option or help to do that.

    Best Regards

    #416647

    Aleks2000
    Participant

    Hello!
    I will clone the website and then give you access.

    Best regards,
    Alex

    #416820

    Hello,

    Sure, please contact us when you are ready.

    Best Regards

    #418681

    Aleks2000
    Participant

    Hello!

    Best regards,
    Alex

    #418809

    Aleks2000
    Participant

    Hello!
    Can you check 1 problem?
    When I put website into maintenance it seen fatal error:

    Best regards,
    Alex

    #418864

    Aleks2000
    Participant

    Hello!
    Best regards,
    Alex

    • This reply was modified 2 years, 1 month ago by Aleks2000.
    #418981

    Hello,

    Sorry for the delay, could you kindly check the access to the cloned site we cannot log in.

    I have submitted the case to our developers and we will check and get back to you.

    Best Regards

    #419018

    Aleks2000
    Participant

    .

    #419167

    Aleks2000
    Participant

    Hello!
    Have you seen a copy of the website ?

    Best regards,
    Alex

    #419278

    Hello,

    Our developers checked and could find the errors you mention.

    Could you kindly describe the actions step by step with the screens so that we could reproduce or see these errors in logs?

    If you have any questions please feel free to contact us.

    Best Regards

    #419387

    Aleks2000
    Participant

    Hello!
    When I visit the shop page and go to the product archive then move to the second page and back to the first page all products disappear. Sometimes they show an error code..

    Warning: Cannot modify header information – headers already sent by (output started at Idata01/virt84948/domeenid/www.fonolukk.eu/htdocs/wp content/themes/woodmart/inc/classes/Pagecssfiles.php:425) in /data01/virt84948/domeenid/www.fonolukk.eu/htdocs/wp- includes/pluggable.php on line 1424

    Also, send you images!

    Best regards,
    Alex

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    #419426

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #419652

    Hello,

    Our developers checked and cannot find the error.

    If you have any questions please feel free to contact us.

    Best Regards

    #419659

    Aleks2000
    Participant

    Hello!
    I deactivated plugins and left turned on those that you say, but the problem did not go.
    I allow you to enter the website, but please turn on Maintenance mode and do not change the design on all pages.

    Best regards,
    Alex

    #419748

    Aleks2000
    Participant

    Hello!
    The problem is solved. Thank you for your professionalism!
    Can you please explain how you solved this problem? What was the problem so that I know next time if this error appears again?

    Best regards,
    Alex

    #419966

    Hello,

    The problem has been solved on its own, perhaps you deactivated the plugin and it helped.

    If you have any questions please feel free to contact us.

    Best Regards

    #426209

    Aleks2000
    Participant

    Hello!
    You can close this topic. My problem has been solved.

    Best regards,
    Alex

    #426494

    Hello,

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 24 posts - 1 through 24 (of 24 total)

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