Error Message updating

I get a message saying update failed – Updating failed The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature…

Hello,

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

If you still need help then provide admin panel login details and FTP details of the website.

Best Regards

Hi I did everything you asked and it still gives me an error message

Hello,

I tried to login to your website but was unable to login please disable the 2 factor authentication to let me assist you further.

Regards.
Xtemos Studios.

Wordfence is deactivated now

Hello,

I am still having issues logging into your Dashboard.

Screenshot for Clarification: https://gyazo.com/09e67b20bc2169c991159e0f94fba272

Please fix the issue first to let me log in to your website.

Best Regards.

Please check you haven’t added spaces anywhere

Hello,

I have updated the theme on your website. Please clear cache and check back.

Regards.
Xtemos Studios

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