Error on Full import: Import AJAX problem. Please, try import data manually.
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Hello,
I just bought your theme and while importing base import/full import I get this error message:
“Import AJAX problem. Please, try import data manually.”
But at the end of the import, I get this successful message:
“Base dummy content is successfully imported and installed. Now you can choose any version to apply its settings for your website or leave a default one. You are be able to switch to default version settings any time.”
So, is everything okay or should I worry about something broken during import ?
Thank you for your help.
Hello,
Thank you so much for contacting our support center.
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
Hello,
I manage to solve this issue by doing another clean install and did not get any error messages this time.
Great, we are glad that you sorted it out. Feel free to contact us if you will have any additional questions.
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