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error on product pages Design

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  • #637232

    mzinhom-abn
    Participant

    i have changed the theme layout to megamarket layout weeks ago and all thing were work great

    our Woo commerce website is 2 languages English and Arabic based on WPML plugin for translation

    now i found that product pages has 2 errors on it :
    first : the tags and categories in the button of all the product pages is not appear in all language (it was working before )

    second : all products in Arabic have another header different than the Default mega market header
    and i review all theme setting and indvedual pages setting and found nothing it’s the same setting that was working before
    so i don’t know if it related to theme updates or other ,
    can you help me please and check that problem

    i attach all the information to our sandbox website below to test

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    #637235

    mzinhom-abn
    Participant

    here is the rest of information

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    #637258

    Luke Nielsen
    Member

    Hello,

    It looks like the access is not working – https://prnt.sc/TMMfnirweEjM , could you please update it?

    Thank you in advance.

    Kind Regards

    #637369

    mzinhom-abn
    Participant

    you can log to the admin throw this information i have double check it and it work

    i have attach them below

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    #637560

    Luke Nielsen
    Member

    Hello,

    1. The tags and categories you have disabled via your own custom CSS code – https://prnt.sc/lAax2-gCvuNz

    2. I suggest you translate the header as described in our article – https://xtemos.com/docs-topic/how-to-use-wpml-with-woodmart/#translating-header-builder

    Kind Regards

    #637703

    mzinhom-abn
    Participant

    thank you for your great help and support ,
    the first point is solved as you said exactly thanks

    but the second problem related to the changed header in the Arabic products is still not work
    i do what you recommend exactly and it still not work

    and for note :

    – the new header is called : Header Megamarket
    and it’s iD : header_834394

    – the old header that still apply by force and can’t be changed in the Arabic product is : Header E-commerce
    and it’s not the deafult header or and not apply manually at any pages and after all that still work
    and it’s ID : header_493998

    #637745

    mzinhom-abn
    Participant

    i have open ticket with WPML and solve the second issue now it’s work
    thanks a lot for you help i really appreciate that
    you can close the Ticket

    #637754

    Luke Nielsen
    Member

    Hello,

    You are welcome! Always remember that you can reach out to us with any questions you may have.

    Have a good day!

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)

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