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Error on the homepage when logged in

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #716764

    Madoo Webdesign
    Participant

    An error page appears the moment you are logged in and go to the homepage. However, when you are logged out, the homepage displays correctly. What could be the problem here? I have posted the error message from the logs in the private section, along with a temporary login so you can see what the problem is.

    I have also uploaded a photo showing the problem.

    Attachments:
    You must be logged in to view attached files.
    #716782

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your issue has been resolved. This error occurs only for logged-in users on the homepage because a product category contains an error instead of a valid string, which esc_url() cannot process. Please check your site and check how it works.

    Best Regards

    #719485

    Madoo Webdesign
    Participant

    Hello, the problem persists with the 2 email addresses I sent you. As soon as they are logged in and go to the home page, they still receive the error message.

    The temporary login for this website still works.

    Attachments:
    You must be logged in to view attached files.
    #719513

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have checked your site and found the issue in the homepage Categories element configuration.

    I edited the homepage and changed the Categories widget data source from Custom to WooCommerce Query, and now the homepage works fine for logged-in users as well.

    Please clear all the cache and check the site again.

    Best Regards

    #719674

    Madoo Webdesign
    Participant

    Yes it works again.

    Thank you!

    #719676

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

Viewing 6 posts - 1 through 6 (of 6 total)

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