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Error overload sider

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  • #263631

    martinez223
    Participant

    Hi, i have an issue. the register/login sidebar is overload the header, you can see on http://www.masquevinos.com.es

    and on mobile the right sidebar too, overload the header. How I can fix this.

    Thanks

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    #263739

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #263751

    martinez223
    Participant

    hi,

    i done the change, but the issue still.

    #263964

    Hello,

    Have you checked the issue without the plugins? You have 32 active plugins. Deactivate them all excepting the theme related and check. Start wit the sticky plugins.

    Best Regards

    #263996

    martinez223
    Participant

    hi i disabled all the plugins the issue still there.

    http://www.masquevinos.com.es

    #264035

    Hello,

    Please make the full backup of your site.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)