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ERROR – Slider Revolution

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #229514

    WoodyP
    Participant

    Hi there is a problem with Slider Revolution.
    This in fact continues to load a script even when it is not needed and also does it in the backend, also causing some incompatibility.
    Now I am writing to you because I bought the ‘Custom Admin Interface Pro’ plugin and the slider revolution script creates conflict.

    You can see it in these pictures:
    https://www.dropbox.com/s/aicpt9hllvjf0rb/Error-java.png?dl=0
    https://www.dropbox.com/s/e1v6wtw6qwn077j/Icon%20Error.png?dl=0

    I also wrote to the developer of the plugin, who argues that slider revolution shouldn’t load that script there.
    Here is his answer.
    “You need to speak to Slider Revolution support and tell them to remove their script from running on other plugin settings pages. This is not an error with our plugin, it is an error with their plugin. A good plugin should only load scripts and styles when needed. This is what our plugin does, and a big plugin with a far larger development team like Slider Revolution should be more on top of this. ”

    I am waiting thanks

    #229543

    Artem Temos
    Keymaster

    Hello,

    You can write in the plugin’s comments section and tell that it is not compatible with your plugin. Sorry, but we can’t do anything in this case.

    Kind Regards

    #229725

    WoodyP
    Participant

    Hello,
    I wrote to the author of the plugin.
    He replied like this:


    Hi WoodyP,
    I’m afraid, You are using plugin that came bundled with theme and support should be provided via theme author. Please reach out your theme support for this issue.

    I’m waiting

    #229800

    Artem Temos
    Keymaster

    OK, we will contact them and write your words.

    #229941

    WoodyP
    Participant

    Do you have any news?
    I have to define and deliver the site and I’m blocked.

    I’m waiting
    Thank you

    #230059

    Artem Temos
    Keymaster

    Hello,

    They don’t have a quick fix so, probably, it will be fixed by their update. They don’t declare to be fully compatible with that plugin so we can’t guarantee that they will fix it soon.

    Kind Regards

    #230066

    WoodyP
    Participant

    Compatibility with the plugin I am using is not discussed here. A good plugin shouldn’t have scripts or styles that fire or stay active when not needed.
    The slider revolution script is always active in the backend even when it is not being used. This is not normal for a plugin of that caliber.
    In this case, it conflicts with a plugin that works only in the backend.

    I’m waiting
    Thank you

    #230067

    Artem Temos
    Keymaster

    Yes, we understand, but we can’t force them to rework their plugin, unfortunately.

    #233011

    WoodyP
    Participant

    You have news from the slider revolution.
    Are they going to solve the problem?

    Thank you

    #233083

    Artem Temos
    Keymaster

    They will consider improving this but don’t guarantee that it will be implemented soon, unfortunately.

Viewing 10 posts - 1 through 10 (of 10 total)