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Error template

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #247100

    WoodyP
    Participant

    Hi,
    I believe the theme is causing slowdowns and errors on the site.
    I also have some notices.
    I attach some screenshots and the link of the site.

    I’m waiting

    Attachments:
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    #247201

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    The second issue will be fixed in the next theme update. And the last screenshot is related to WPBakery page builder updates mechanism, not to our theme.

    Thank you in advance

    #247263

    WoodyP
    Participant

    Hi
    I send you the access data.
    I updated the theme and the plugins related to the theme and the problems started, before the update everything was fine.
    Among other things, the Home looks bad, disrupted.
    The site is currently in maintenance mode.

    I am waiting for it is urgent…

    #247281

    Artem Temos
    Keymaster

    Please, disable all extra plugins and switch to the parent theme.

    #247311

    WoodyP
    Participant

    OK done,

    Now I have disabled the plugins for you, among the plugins connected to the theme, woocommerce and the maintenance plugin, this is to not show the site.
    I’m waiting.

    #247331

    Artem Temos
    Keymaster

    Currently, we don’t see new errors generated in the error log. Probably, it was some problem with some of the installed plugins.

    #247346

    WoodyP
    Participant

    What about the errors I reported to you earlier?

    #247347

    Artem Temos
    Keymaster

    The second issue will be fixed in the next theme update. And the last screenshot is related to WPBakery page builder updates mechanism, not to our theme.

Viewing 8 posts - 1 through 8 (of 8 total)