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Error trying to edit single page layout (Aizaz please :o)

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  • #432505

    App8047
    Participant

    Am suddenly experiencing an error trying to edit Single Page Layout in Elementor. Refers to a certain book (the product preview book for the layout from the Theme Settings. Please could you see why it is referring to this and how I can edit the single page layout? I haven’t installed any new plugins or anything. I see similar people have experienced something similar, but somehow managed to fix it. (Screenshots attached and admin details if necessary)

    The hover over of Frequently Bought Together thumbnails is suddenly jiggly and not a smooth transition like Related Products upon hover, is there a fix for this? (That’s what I’m trying to edit in the Single Page Layout)

    Thanks so much for your super help.

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    #432575

    Hello,

    We have further evaluated this concern and there are some WordPress end errors being generated on your Site which you can see are mentioned with wp-includes so you need to consult your Hosting Provider or WordPress Support for those and rectify that. Some Errors in there were related to third party Plugins that you have on your Site so we had deactivated third party Plugins on your Site in order to avoid those Errors.

    And these Plugins on your Site were causing the issue with your initial concern too that was related to Custom Single Product layout not being edited with Elementor.

    “Place Order Without Payment for WooCommerce” & “Code Snippets” plugins were causing the issue on your Site. When we deactivated the Place Order one, the Elementor editor then works like it should. So, these are third party Plugin conflicts on your Site for which you need to consult the respective Plugin Supports. They will guide you through.

    Regarding the Section hiding concern, it seems that there is some Server Cache issue on your Site because we have confirmed from the Test Site the Sections are hiding fine. Could you please once contact your Hosting Provider and remove or disable any sort of Server cache enabled and then check back the concern again.

    Hopefully, it will get resolved by then.

    Best Regards

    #433689

    App8047
    Participant

    Thank you for the reply. Yes, too many dodgy PHP snippets. I’ve sorted this out now and turned them off. Everything is working.
    Thank you kindly for responding nonetheless!

    #433717

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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