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error update

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  • February 17, 2023 at 7:56 am #443794

    nicdepox
    Participant

    hi

    i have an error on update :

    Une erreur est survenue lors de la mise à jour de Woodmart : L’archive n’a pas pu être installée. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    thank s for reply

    February 17, 2023 at 8:52 am #443801

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    February 18, 2023 at 8:07 am #444194

    nicdepox
    Participant

    its ok thanks

    February 18, 2023 at 8:28 am #444199

    Aizaz Imtiaz Awan
    Keymaster

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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Viewing 4 posts - 1 through 4 (of 4 total)

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