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Error update theme

Viewing 8 posts - 1 through 8 (of 8 total)
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  • November 21, 2023 at 6:46 pm #514279

    Impex
    Participant

    We are facing the following error while updating

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    November 21, 2023 at 6:46 pm #514281

    Artem Temos
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    November 21, 2023 at 10:35 pm #514329

    Impex
    Participant

    I managed to deactivate the theme and update it and now I can’t activate it

    November 22, 2023 at 10:20 am #514415

    Artem Temos
    Keymaster

    Please, send us your admin access and purchase code so we can check what this problem happens on your website.

    November 24, 2023 at 9:57 pm #515398

    Impex
    Participant

    OK

    November 27, 2023 at 10:34 am #515767

    Artem Temos
    Keymaster

    Hello,

    We have removed your old activation. Please try to activate the license and update the theme now.

    Kind Regards

    November 27, 2023 at 9:11 pm #516078

    Impex
    Participant

    good

    December 14, 2023 at 3:06 pm #521613

    Impex
    Participant

    ticket closed

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Viewing 8 posts - 1 through 8 (of 8 total)

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