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Error Updating Theme

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    Posts
  • December 12, 2022 at 2:27 pm #428165

    clintonryandoherty
    Participant

    Hi,

    I am receiving this issue whilst updating the theme.

    The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Any idea on how to resolve this?

    Warm Regards,

    Clinton

    December 12, 2022 at 2:54 pm #428175

    Luke Nielsen
    Member

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme Licence and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Also, here is our documentation about theme update:

    https://xtemos.com/docs-topic/update-the-theme/

    Kind Regards

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