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error updating theme

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  • #515042

    fcoerezza
    Participant

    hi, I cannot update automatically the theme.
    I’ve to download from themeforest and after install manually.
    Look at the image attached.

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    #515147

    Artem Temos
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again. If you can’t activate it, remove all your old activations in your account https://xtemos.com/my-account/

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

Viewing 2 posts - 1 through 2 (of 2 total)