Error When Placing Order Without Different Shipping Address

I am encountering a problem on the billing page of your website. Whenever I try to place an order using the “Place Order” button, I receive an error message prompting me to enter an address. This issue persists even though I have filled out all the required billing address details.

Interestingly, if I select the option “Ship to a different address” and provide shipping details, the order goes through without any issues, even if the shipping address is the same as the billing address.

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Hi andrea.fullstack,

Thanks for reaching to us.

Make sure that the country settings are configured correctly in your WooCommerce settings. To do this, go to the WooCommerce settings page, click on the “General” tab, and check that the default country is set correctly.

Also this error occurs when the country field is disabled/removed in either billing or shipping section in the plugin settings. Please note that when you provide validation for the state field or zip code field in any section, it is mandatory to have an active country field.

If the country field is disabled, could you please enable the fields and verify from your side?

Regards,

[Author]

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