Error with favorites functionality
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Hello,
We noticed an issue with the favorites functionality.
The common user (not logged in), when adding a product as a favorite, has the “heart” in the top bar changed to “1”, however, when clicking on the favorites list, it remains empty.
Can you access the system and resolve this bug please?
Prints follow
Thank you very much.
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Hello,
Please disable all plugins except these ones:
Elementor or WPBackary
Woodmart Core
WooCommerce
Enable the Parent theme
Then activate the plugins one by one, checking the issue to detect which one causes the problem.
Let me know the result.
Kind Regards
Hi, we disabled and re-enabled it as you suggested, but the problem persists. Can you check it please? Thanks
Hello,
Okay, may I disable 3rd party plugins for testing?
Thank you in advance.
Kind Regards
Hello,
Yes, you can deactivate and reactivate it, please.
Thanks for the support.
Hello,
This is a cache issue, make sure that you have excluded the Wishlist page from the cache. E.g. here is a result without 3rd party plugins – https://take.ms/L24Eb, as you can see the Wishlist works well.
Kind Regards
.
