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error woocommerce

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  • #445391

    Nicosa
    Participant

    Bonjour,

    Une erreur critique s’affiche
    CRITICAL Uncaught Error: Call to a member function get_gallery_image_ids() on null in /home/ifxg8454/public_html/wp-content/themes/woodmart/woocommerce/single-product/product-image.php:27

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    #445400

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and let us know where exactly you see this error on your website. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #445402

    Nicosa
    Participant

    All right,

    Indeed, my attributes and some taxonomies are not visible

    #445410

    Artem Temos
    Keymaster

    Please, keep all plugins temporarily turned off. And specify where exactly we can see the error on your website.

    Thank you

    #445416

    Nicosa
    Participant

    In Woocommerce < Settings < Tool < Log

    If you go to Product the test product 3 for example in product variations impossible for it to register… you can do a test to check.

    #445462

    Artem Temos
    Keymaster

    Hello,

    We don’t see this error in the WooCommerce logs at the moment.
    Also, could you please record a short video of what is wrong with product variations so we can test this?

    Kind Regards

    #445474

    Nicosa
    Participant

    Attached short snippet of attributes that does not register

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    #445480

    Artem Temos
    Keymaster

    Try to switch to the parent theme and test how it works. The problem may be caused by some custom code in the child theme.

    #445481

    Nicosa
    Participant

    Indeed, it’s a code in function.php yet it’s an optimization code to clean the trash.

    Thank you so much,

    #445610

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out! Feel free to contact us if you have any further questions.

    #447037

    Nicosa
    Participant

    thanks Artem – il manque des éléments dans la mise à jour du thème .

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    #447307

    Artem Temos
    Keymaster

    This question is already answered in another topic. So we close this one so feel free to create a new topic if you have any additional questions.

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