ERROR woodmart_update_cart_item

Hi, we are currently getting error woodmart_update_cart_item https://ibb.co/1Gntkfz
See: https://ibb.co/Jkfgq8f

For now I can see it on language mutation versions (main one works OK)… but ru/eng – not. We use WPML.

I have turned off temporary cache plugin ind seems its working.
Can you recommend which js/css should be excluded from caching, to make cart and order process work wihout any problems?

Actually no, cache does not play role… it returns 500 error even with OFF Cache plugin.

Our programmer found some error in the Theme code.
In /wp-content/themes/woodmart/inc/integrations/woocommerce/modules/dynamic-discounts/class-main.php

if ( ‘variation’ !== $cart_item[‘data’]->get_type() )

Function GET_TYPE does not exist, and it finishes with fatal error.

It might be error.

Hi aleksandreeu,

Thanks for reaching to us.

I first kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and Elementor or WPBakery plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.

Regards,

Hi,I have did it,and looks like without other plugins its OK

On the staging website it looks like everything works, when plugins are deactivated. But at the same time, on the Prod site, I am getting error that is related to the Theme

Hi aleksandreeu,

Please record a short video of the issue for better understanding and provide me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.

Regards,

Thanks! Providing more info in private content area.

Hi aleksandreeu,

Thanks for details.

Once identified, I recommend contacting the Plugin Author for further assistance.

Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Regards,

[Author]

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