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Errors after importing theme
- This topic has 8 replies, 2 voices, and was last updated 2 years ago by
Elise Noromit.
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AuthorPosts
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April 20, 2023 at 9:47 pm #461084
valeryandreev2002ParticipantHi,
Earlier today, my team uploaded your theme and added the prebuilt websites as templates: https://woodmart.xtemos.com/demo-watches/demo/watch/
However, our store suddenly doesn’t look the same as the one in the template.Attachments:
You must be logged in to view attached files.April 21, 2023 at 2:29 am #461127
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please make sure you have installed and activate WoodMart Core plugin in the Appearance > Install plugins.
If it is not the reason, insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Best Regards
April 21, 2023 at 9:38 am #461165
valeryandreev2002ParticipantHello,
Thank you for your answer; I really appreciate it. Suddenly, the plugin is activated and working, so this is not the problem.Have a wonderful day,
ValeriApril 22, 2023 at 3:57 pm #461427
Elise NoromitMemberHello,
I cannot enter your site, when I enter the value I get the message: You failed to correctly answer the math problem. This is used to combat spam when Jetpack’s Brute Force Attack Protection API is unavailable. Please use your browser’s back button to return to the login form, press the “refresh” button to generate a new math problem, and try to log in again.
Please disable this plugin. I will check.
Best Regards
April 24, 2023 at 12:21 pm #461685
valeryandreev2002ParticipantHi,
I deactivate the Jetpack plugin. Can you try now?April 25, 2023 at 12:33 pm #461946
valeryandreev2002ParticipantHey, do you have some progress?
April 26, 2023 at 1:43 am #462125
Elise NoromitMemberHello,
Please contact the host support and ask them to deactivate
allow_url_fopen
If you have any questions please feel free to contact us.
Best Regards
April 26, 2023 at 10:36 am #462201
valeryandreev2002ParticipantHi,
We deactivate it as you can see here in the link down in the private section, but still we have the same problem and the website have the issue as in the imageAttachments:
You must be logged in to view attached files.April 27, 2023 at 8:00 pm #462775
Elise NoromitMemberHello,
Sorry for the mistake. Please enable this
allow_url_fopen
on your server and check how it works.If you have any questions please feel free to contact us.
Best Regards
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