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Errors when viewing a topic

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  • #713695

    litv777
    Participant

    I’m trying to work with the layout of a single product. Because there will be different layouts for individual product groups with different IDs. The specific product is also specified in the theme settings at the time of configuration so that changes in the layout can be seen using the example of a specific product. At the same time, when switching from the layout editing mode to the product viewing mode, the error message “A critical error has occurred on the site” appears. At the same time, if you switch to this product in the usual way from the catalog, then no errors appear. It’s not clear what to do.

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    #713754

    Artem Temos
    Keymaster
    Xtemos team

    Hi,

    Please temporarily disable all plugins that are not related to our theme and check if the issue persists. Then provide us with temporary WordPress admin access in a private reply so we can check it.

    Kindly include:
    – Site URL
    – Admin username and password
    – Confirmation that non-theme plugins are disabled

    Thank you.

    #713830

    litv777
    Participant

    Thank you for the offer. I made a rollback for 2 days on the server. The problem has been fixed. I’ll try to be more careful.

    #713842

    Artem Temos
    Keymaster
    Xtemos team

    Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

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