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Estimate delivery doesnt apear anywhere in website

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #618041

    iliaskanellopoulos
    Participant

    Features is enabled but it does not displayed anywhere.

    Attachments:
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    #618585

    Hung Pham
    Keymaster

    Hi iliaskanellopoulos,

    Thanks for reaching to us and appreciate your patience.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #618612

    iliaskanellopoulos
    Participant

    Done.

    #618836

    Hung Pham
    Keymaster

    Hi iliaskanellopoulos,

    Thanks for details.

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    #618856

    iliaskanellopoulos
    Participant

    Yes you can. The problem appeared after update. Please inform me if you do any changes.

    #619154

    Hung Pham
    Keymaster

    Hi iliaskanellopoulos,

    Thanks for confirmation.

    I tried to create new shipping zone of my country and it worked https://ibb.co/nr51znH

    Please clear browser cache, purge cache of plugin / server and check again.

    Regards,

    #619164

    iliaskanellopoulos
    Participant

    The issue happen with flexible shipping plugin. It doesn’t read the options from the plugin. Changed to WooCommerce option for shipping and it appeared for me too. Can you fix the compatibility issue?

    #619540

    Hung Pham
    Keymaster

    Hi iliaskanellopoulos,

    Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, but not always, you need additionally customize the theme or plugin to make them work together.

    Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

    Regards,

Viewing 8 posts - 1 through 8 (of 8 total)