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Estimated delivery time stopped showing up

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  • #650414

    Hiri
    Participant

    Hello, I have TWO problems.

    The first one is that in my checkout, it says “No shipping method available. Please ensure that your address has been entered correctly, or contact us if you need any help.” even though I have set up shipping methods on the site.

    The second problem is that yesterday, the estimated delivery time stopped showing up (I don’t know why). It still appears in Elementor, but not on the live site. I don’t understand what’s going on.

    • This topic was modified 3 days ago by Hiri.
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    #650520

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can check the settings there?

    Looking forward to collaborating with you!

    Kind Regards

    #650525

    Hiri
    Participant

    Hello Luke,

    Sure! I’d be happy to give you access.
    Could you please send me the email address you’d like me to use to create your account?

    or how is it supposed to work ?

    Thanks again and looking forward to your help!

    #650544

    Hiri
    Participant

    Hello Luke,

    Thanks for your message!
    I just wanted to let you know that I’ve resolved the issue. It turns out the problem came from a change I had made in the shipping zones — once I fixed that, everything started working again.

    Thanks again for your willingness to help!

    #650686

    Luke Nielsen
    Keymaster

    Hello,

    Glad that you managed to fix that.

    Always remember that you can reach out to us with any questions you may have.

    Have a good day!

    Kind Regards

Viewing 5 posts - 1 through 5 (of 5 total)

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