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Event agency layout broken

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #688554

    perface.kenny
    Participant

    Prebuilt websites > Event Agency > Activate
    I try another templates are working except Event Agency

    Could you please take a look? thanks~

    #688571

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #688640

    perface.kenny
    Participant

    I installed theme plugins only, please take a look, thanks

    #688657

    Artem Temos
    Keymaster

    Sorry, but the website you provided earlier can’t be reached at the moment. Check the screenshot https://gyazo.com/234c51a2387cd6fae0e17b36288eec50

    #688676

    perface.kenny
    Participant

    @Artem Temos
    Please clear cookies or use incognito mode then try again, thanks

    #688680

    perface.kenny
    Participant

    @Artem Temos
    Sorry, please wait a moment, this sub domain disabled external access now, we will update the dns setting later and let you know later, thanks

    #688681

    Artem Temos
    Keymaster

    We tried that and still see the same error and can’t reach your website.

    #688682

    perface.kenny
    Participant

    @Artem Temos
    We complete the dns setting now, please clear cookies or use incognito mode then try again or may be need take some time for active, thanks

    #688690

    Artem Temos
    Keymaster

    We have reimported this website, and it works correctly at the moment. Please test it on your end https://gyazo.com/656af3201711649fc22a04580f109062

    #688691

    perface.kenny
    Participant

    @Artem Temos
    OK now, thank you for your support~

    #688692

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

Viewing 11 posts - 1 through 11 (of 11 total)

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