Extremely slow back end

Hi
Our Woodmart site backend is extremely slow, especially the theme customizer.. which takes ages to load.
Kindly let us know any hints how we can speed up the same.
Thank you.

Hello,

Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

Regards

Hi,
Thank you for your reply.
I had installed and checked with the Woocommerce storefront theme and felt that the back end was faster.
Kindly check if possible.
Thanks..

Please, turn off all the third-party plugins and switch to the default theme temporarily so we can measure the server response time and compare it to our theme.

Kind Regards

Hi,
We have moved the site temporarily. Please find new url shared.
Activated the twenty twenty theme and deactivated all third party plugins.
The site appears all messed up.
Please take a look.
Thanks a lot..

As we can see, everything is still activated. Please, check the response time on backend with a default WordPress theme without plugins. If you can’t do this on your live website, please, create a staging copy where you will be able to perform such kind of experiments.

[accosuk]

In my previous message I had mentioned that a copy of a site was moved temporarily to another location. Please check there.
I had shared the url also privately. Please find it below.
Thanks..

• This reply was modified 3 years, 2 months ago by accosuk.

Please, send us your admin access to this website also.

Shared.. please find it.
Thanks.

The password seems to be wrong and we can’t access https://gyazo.com/dd11b9d8b56dcbd804c53621f552bda9

[accosuk]

I’m afraid you are checking the wrong url.
Please find our url and login details again shared below..
thanks..

• This reply was modified 3 years, 2 months ago by accosuk.

We check the URL provided via the Private content. Here is a video https://gyazo.com/7533608495ffa75fe88862eb854a1086

Oh.. ok.. I thought that you had checked another url.. sorry.
There was a change in passwd.
Please find the login details below.

We have activated our theme and it is very fast. We don’t see any problems with the speed on backend.

[Author]

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