Facebook & Google login

Dear CS,

I am having a problem with Facebook & Google login, I already put the API & KEY in Login/Register page

Please advise

Regards,
Arif

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Hello,

Thank you so much purchasing our theme and contacting our support center.

Could you please provide us your admin and FTP access so we can check what is wrong there?

Kind Regards
XTemos Studio

Hi, Thank you for your reply

Check Below :

Wordpress Admin : Check Below

Sorry, but where can we find your website files on the FTP you provided?

its is under home/nagastar/wp/

OK, we have fixed this issue for you. Please, check how it works now.

Dear CS,

Thank you its working now! only small problem, when I choose login with facebook, and if I cancel it ( Click the link “Not Now” in facebook login page) it will go to 404 Page, please see attached file.

Could you explain what its the problem with previous configuration ?

Regards,
Arif

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Hi,

We have fixed this issue as well. Both fixes will be included in our next theme update.

Regards

Thank you for your support!

You are welcome!

Dear CS,

I am having problem again after change the website address from http://wp.nagastar.com to http://nagastar.com (HTTP 4040)

I already update the url in google credential API Page

Please advise

Regards,
Arif

If it worked on the previous domain so there is some problem in your APP configuration and some URLs settings are wrong. Check our tutorial https://xtemos.com/docs/woodmart/faq-guides/configure-google-login/

Yes, I already done that before, and it did not work until someone from XTEMOS help to check in our server after that its working (please see previous post), And now I only change the site from wp.nagastar.com to nagastar.com and suddenly the google & Facebook login failed again.

Please advice in which app configuration that I should check ?

Regards,
Arif

Could you please send us screenshots from your google app configuration?

Please see below

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Here’s My theme configuration below

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Could you please provide us your google access so we can check it?

Right now I cannot give you the access to google, But I can give you username & Password of our wordpress site, found anything strange in my screen shoot ? I can immediately adjust accordingly

Regards,
Arif

Try to update the theme to the latest version available on Themeforest – 1.9 first.

I just updated to ver 1.10, still does not work.

Please advise

Regards,
Arif

Could you please provide us your FTP access so we can check it?

Please find below :

You didn’t update the core plugin. We have did this for you and now it works correctly.

Thank you!

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