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Facebook & Google Login Failure

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #251120

    Falah Tech
    Participant

    Hi Team XTemos! Hope you are doing well.

    We have go through both the Woodmart theme documentations of Facebook & Google Login.
    For Facebook Login: https://xtemos.com/docs/woodmart/faq-guides/configure-facebook-login/
    For Google Login: https://xtemos.com/docs/woodmart/faq-guides/configure-google-login/

    But don’t know where the settings for both are misconfigured!

    What is the issue:

    We are redirecting to both Facebook login as well as Google login pages but however after successfully login to respected accounts, the website redirects to “MY ACCOUNT” page And this page shows Login-Register tab. Means I am not signed in using Facebook or Google. So what we have misconfigured? Please kindly assist us with this.

    Thanking You In Advance!

    #251200

    Hello,

    Please provide the screens of your account into the private area as well as the site admin access.

    Best Regards

    #251421

    Falah Tech
    Participant

    Hello Team XTemos, Thanks for your response & valuable time.

    Please find the requested data in the Private Section.

    Attachments:
    You must be logged in to view attached files.
    #251632

    Falah Tech
    Participant

    Hello Team XTemos, Hope you are doing well!

    This is the gentle reminder regarding the issue we are facing.
    Hope the team is busy resolving the issue. Please response to our concern as soon as possible. Since we need to resolve this issue on an urgent basis.

    #251815

    Hello,

    I do apologize for the delay, please provide your FTP.

    Best Regards

    #251981

    Falah Tech
    Participant

    Hello Team XTemos, Thanks for your response. Please try to resolve this on urgent basis. Since it’s 2 days I got reply from your side without any solution & after taking too long to respond the team still asking for FTP. So please try to resolve as soon as possible. Also please explain us the problem due to which this login issue causes.

    Please find the FTP Details attached in Private Section.

    Thanking you for all your support & giving your precious time in resolving our issues.

    #252090

    Hello,

    Please provide the password, you have forgotten to give.

    Best Regards

    #252123

    Falah Tech
    Participant

    Oh really sorry for that. Please find it in PVT Section.

    Please try to resolve the query on highest priority.

    Thanks in Advance!

    #252351

    Hello,

    Please add as admin in the Facebook application and provide updated site admin access.

    Best Regards

    #252633

    Falah Tech
    Participant

    Hi team XTemos!
    Thanks for your support & time in resolving our queries.

    We have added as an admin in the Facebook application. Please accept the admin role and do the needful. Also provided the updated site admin access in private section.

    #252671

    Hello,

    You have updated the access but they are not workable. http://prntscr.com/w6yr7m

    Best Regards

    #252675

    Falah Tech
    Participant

    Ok I got what is wrong with the credentials. Please find the updated credentials in private section.

    #252840

    Hello,

    The problem is caused by custom code in the Child theme, please delete it.

    Best Regards

Viewing 13 posts - 1 through 13 (of 13 total)