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Facing an “ajax add to cart issue “

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #370145

    matrixiinfotec
    Participant

    Helo there we are facing an “ajax add to cart error” add to cart is not working in the website . please check and sort out this issue .

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    #370164

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #370189

    matrixiinfotec
    Participant

    please check with the details

    #370210

    Artem Temos
    Keymaster

    We don’t see any problems with the AJAX add to cart function on the product page now https://gyazo.com/25e67785a70fed80b2067d742065092d

    Kind Regards

    #370214

    matrixiinfotec
    Participant

    Hello there i think there is some issue with shiprocket plugin ?
    can you please check when we activate this plugin its displays error

    #370217

    matrixiinfotec
    Participant

    please check the screenshot

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    #370220

    Artem Temos
    Keymaster

    Yes, maybe it causes some error and conflicts with the AJAX add to cart option. Try to disable it in Theme Settings -> Single product -> Add to cart options.

    Kind Regards

    #370233

    matrixiinfotec
    Participant

    I think the issue is solved now .

    #370258

    Artem Temos
    Keymaster

    OK, great. Feel free to contact us if you have any further questions.

Viewing 9 posts - 1 through 9 (of 9 total)

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