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Facing problem import prebuilt site

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #562626

    rhea
    Participant

    Hello,
    I am getting an error like this when importing a theme. I increased it to more than 300 to fix the timeout but still no improvement. Please check the attachments below

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    #562639

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #562759

    rhea
    Participant

    Okay, all the additional plugins have been disable. Please check.

    #562762

    Artem Temos
    Keymaster

    Try to increase the memory limit by adding the following line to the wp-config.php file and run the import again

    define( 'WP_MEMORY_LIMIT', '256M' );

    #562937

    rhea
    Participant

    Done, It’s working now. Thanks

    #562943

    Artem Temos
    Keymaster

    Great, you are welcome! Feel free to contact us if you have any further questions.

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Viewing 6 posts - 1 through 6 (of 6 total)

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