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Failed to install demo

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  • #529041

    krustem
    Participant

    Welcome
    I am facing a problem installing the demo on the site. The problem is that after completing the demo installation process and browsing the site, the site appears empty and the demo is not installed correctly.
    I tried several times and disabled all the plugins, but I was not able to solve the problem and I need help in solving the problem.

    Name of the demo to be installed: Mega Electronics

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    #529062

    Luke Nielsen
    Keymaster

    Hello,

    Could you please hide the CSS from Theme Settings -> Custom CSS: https://prnt.sc/mGOXLoEH19IR and then reimport the content?

    Kind Regards

    #529525

    krustem
    Participant

    There are no codes. If there are any codes, you can remove them. I need to install the demo as quickly as possible. Thank you.

    Attachments:
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    #529810

    Luke Nielsen
    Keymaster

    Hello,

    Please, send us your FTP access so we can troubleshoot this on your website.

    Also, please send the WP_LOGIN, and WP_PASSWORD to the admin panel instead of temporary access through the token.

    Kind Regards

    #530357

    Luke Nielsen
    Keymaster

    Hello,

    In previous updates of the Elementor, you made the Flexbox Container option enabled by default, and all our content is made through the Containers. And since you have containers turned off, nothing is imported. Therefore, to solve this problem, you need to enable Elementor Containers: https://monosnap.com/file/OIF3hdcJRbfAvHLVS2k64axEjbdgva

    Kind Regards

    #531037

    krustem
    Participant

    Thank you, the problem has been fixed

    #531047

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! Don’t hesitate to reach out if you have any more questions or concerns. We’re thankful that you took the time to share your concerns with us.

    Have a good day!

    Kind Regards

Viewing 7 posts - 1 through 7 (of 7 total)

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