Falha nos 90% ao importar

Hello everyone, everything good?

I’m having trouble importing a PREBUIDER at 90%. I’ve tried about 3x even deactivating all plugins. Can you help me? The following message appears: AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.

I also attach the print
Thanks

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Hello,

Please make sure you have switched to the parent theme, and deactivated all the plugins not included in WoodMart, if the problem remains, insert the site admin access into the Private content below the message area. We will take a closer look at the case.

If you have any questions please feel free to contact us.

Best Regards

[Author]

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