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Fatal error
- This topic has 21 replies, 2 voices, and was last updated 6 years, 9 months ago by
Artem Temos.
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AuthorPosts
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May 16, 2018 at 12:13 pm #57848
betterendParticipantHi,
kindly i have problem editing products and i get the followig message in the borwserFatal error: Allowed memory size of 2147483648 bytes exhausted (tried to allocate 1072680960 bytes) in /home/whiskers/public_html/wp-includes/functions.php on line 3729
I have increased the php memory but still getting the same problem.
I appreciate your kind support on this isse.
May 16, 2018 at 12:17 pm #57851
Artem TemosKeymasterHi,
This error says that server memory limit size is not enough for your website. Contact your hosting provider for help in this question. They should increase it.
Regards
May 16, 2018 at 12:45 pm #57862
betterendParticipantHi,
yes, they have increased it to 2048MBs. but still, have the same issue.
May 16, 2018 at 12:46 pm #57863
Artem TemosKeymasterHi,
It means that you did it incorrectly since this error clearly states that there is no enough memory. Try to contact your hosting provider for help.
May 16, 2018 at 1:00 pm #57867
betterendParticipantthank you. I will check with them again.
May 16, 2018 at 2:54 pm #57875
Artem TemosKeymasterOK, contact us if you will have any extra questions.
May 18, 2018 at 8:00 pm #58343
betterendParticipantHi,
I have checked with the hosting provider and they said the following:
“”Thank you for your patience on the matter I have reviewed the current configuration of your application and the memory limit is currently set to 1GB as you can verify from the line in the wp-config.php file:
> define(‘WP_MEMORY_LIMIT’, ‘1024M’);
which is already a very high value for a WordPress based application, however, it seems that the same is still not high enough for the process to be executed as can be verified from the error message:
> Allowed memory size of 1073741824 bytes exhausted (tried to allocate 568332288 bytes)
as you can see from the output above the memory limit of 1024MB has was not enough and the application tried to allocate another 568 MB
I have then increased the memory limit to 2GB as you can verify from the following line:
> define(‘WP_MEMORY_LIMIT’, ‘2048M’);
However, the application once again threw the error as you can verify from the output below:
> Allowed memory size of 2147483648 bytes exhausted (tried to allocate 1205866496 bytes)
As you can see from the output above the process exhausted the 2GB of memory and tried to allocate another 1.2GB
It seems that regardless of the limit that you place from the process the same is trying to allocate more and more ram each time allocating 50% more ram which is definitely not normal.
With that in mind, my recommendation is to review this matter with the assistance of a certified web developer which will be able to review your application and further investigate why the processes of your application are using so much ram.”
I appreciate if would mind please let me know how can i solve this problem.
Thank you,
May 18, 2018 at 9:18 pm #58369
Artem TemosKeymasterHello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
May 19, 2018 at 8:34 am #58410
betterendParticipantHi,
Kindly find my credentials in the private content
May 19, 2018 at 9:24 am #58421
Artem TemosKeymasterSorry, but we can’t access this page https://gyazo.com/b57dcaa2f0e5ba41becf3f7d0d8fee2d
May 19, 2018 at 10:17 am #58429
betterendParticipantcan you please try now
May 19, 2018 at 11:25 am #58432
Artem TemosKeymasterWe still see the same error on that page.
May 19, 2018 at 1:43 pm #58449
betterendParticipantWould you mind please try now it was blocked by wordfence, i have unblock it
Thank you,
May 19, 2018 at 2:36 pm #58452
Artem TemosKeymasterNow we see this error https://gyazo.com/d7b0f07b77949410a5c759dc0821a67f
May 19, 2018 at 2:55 pm #58457
betterendParticipantI’m sorry please try the below credentials the previous ones were not saved.
May 19, 2018 at 3:39 pm #58460
Artem TemosKeymasterCould you please also disable all external plugins that are not related to our theme?
Thank you
May 19, 2018 at 4:05 pm #58462
betterendParticipantHi,
I have disabled all unrelated plugin excep for Woocommrce and alidropship plugin so you can see the products.
Thank you
May 19, 2018 at 4:07 pm #58463
Artem TemosKeymasterNow the product editing working correctly. Could you please check?
May 19, 2018 at 4:14 pm #58465
betterendParticipantyess!! thank you, what was the problem?
May 19, 2018 at 4:51 pm #58473
Artem TemosKeymasterThe problem is in some of the installed plugins. You can try to enable them one by one to see which one causes this PHP error.
May 19, 2018 at 6:16 pm #58476
betterendParticipantHi,
I found the plugin below that makes this error, is there a way to fix it.
WooCommerce Product Variations Per Page
Thank you,
May 19, 2018 at 8:57 pm #58488
Artem TemosKeymasterGreat, we are glad that you sorted it out.
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