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FATAL ERROR due to search

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  • #706138

    papai.syva
    Participant

    Hello, can you please help me with this?

    Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 8392704 bytes) in /data/4/7/47542c98-a682-409c-868f-b006fbf9d0d9/elektropulz.sk/web/wp-includes/functions.php on line 630

    I gradually turned off and on the plugins and found that when I turn off Woodmart Core, the fatal error does not show.

    The error shows when searching, I did exactly this procedure.

    I clicked on search > I wrote “reflektory” there > I pressed “Enter” and the error was thrown afterwards.

    #706188

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    To assist you better, we kindly request that you disable all plugins not directly associated with our theme. Additionally, please provide us with your admin access credentials, so we can log in and diagnose the issue. For the proper functioning of our theme, please ensure the following essential plugins remain activated:

    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance for your cooperation.

    Best regards

    #706904

    papai.syva
    Participant

    Hello, of course I provide you with the details and the login link.

    I deactivated all plugins except the main ones, but it doesn’t always do it, even if all plugins are enabled, but I have 11,968 products, could this be the problem? If so, how to solve it?

    Thank you

    #706910

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    It is not related to the number of products on your website. But anyway, we are not able to see the error at the moment. Could you please clarify how we can reproduce it?

    #706932

    papai.syva
    Participant

    Hello,
    I have news, after intensive research I came to the conclusion.

    Apparently it was AI crawlers.

    I made a custom plugin “activity log” to see every movement on the page in real time, and I noticed that mainly Facebook was sending its AI crawlers to my website to view products, so I set a rule on cloudflare that if they go to view products where filters like “color, product type….” are enabled, so that it blocks them, because when 5 such requests came at once, it overloaded the RAM terribly, so I am still indexable for AI and normally for browsers, but they only view products, and not the filters in the product archive. I think that was the problem there, at least so far I haven’t gotten any errors, that’s probably why the error occurred once but not the next time.

    I think we can close this, if something happens I’ll write another topic, anyway thanks for the help 😉

    #706982

    Artem Temos
    Keymaster
    Xtemos team

    Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

Viewing 6 posts - 1 through 6 (of 6 total)

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